SHOP Policies

Pillow details

All pillows are custom made by me! I frequently update my shop with my favorite new prints and pillow combos, and I love custom orders. I’m happy to help with selecting fabrics, or work with your own.

I ship all in stock pillows within 2-3 business days, and I am currently offering FREE shipping on pillow covers. I offer local pick up in Winston-Salem, NC as well.

Pillows are available with or without inserts, so if you have your own to re-use you can just buy the covers! The outdoor inserts are a poly blend, and the indoor inserts are hypoallergenic faux down inserts. The faux down are super full and fluffy and feel similar to the feather pillows, just without the feathers poking you. They are a high end option that will not lose their shape over time. All of my pillow inserts are made in the USA.

If you want to order your own inserts, I recommend Pillowflex inserts which you can purchase as singles on Amazon.

Ottomans

All ottomans are designed by us, and crafted in North Carolina out of solid wood. They are built to hold up to 300lbs., so they are sturdy and perfect for a mix of spaces. Soft foam cushions are semi attached for a custom look, and the parsons base is wrapped. High end designer fabrics are carefully selected by us for these ottomans, and at this time we are not accepting custom orders.
 

RETURNS

Returns on in stock pillows accepted if initiated within 5 days of receipt. Customer is responsible for trackable return shipping.

All custom orders are final sale. Thank you for understanding! If you are not 100% happy with your custom order please contact me.